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Refer to Security Level Details - Remote Control Tools in the legacy UI and Remote control tools in the New UI. NOTE Your security level permissions control which tools you have access to.

Hover over the tab to expand it and click on the Auto-Hide icon to dock it again. Once a tab is docked, you can auto-hide it by clicking on the Auto-Hide icon in the upper-right corner.Drag a tab and drop it on the top, bottom, left, or right of the screen to dock it.

Splashtop streamer remote wake up windows#

These windows can then be arranged on your screen as required.

Double-click on any tab or drag and drop it to break it out into a separate window.

You can open the tools by clicking on their icon on the left of the screen or by clicking on the Tools menu in the menu bar and selecting the required tools.

You can close each tab by clicking on X in the upper-right corner of the tab. You can navigate between the tabs by clicking on their name or by choosing them from the drop-down in the upper-right corner. You can have multiple tools open at the same time.

Clicking on a tool on the left of the screen will open it on the right of the screen, next to Summary.

The following fields are updated when the refresh button is clicked: NOTE You can refresh the information by clicking the Refresh button in the upper-right corner, and you can mark this device as a Favorite in the upper-left corner. Network devices and printers show limited information. NOTE The Summary page will display the Agent version installed on the device and basic information including hostname, description, site name, domain, IP address, and more.

Refer to Configure the Agent and Agent Browser. NOTE You can specify in the Agent Browser settings if the connected device should be selected automatically in order to activate the Agent Browser tools. This will activate the Agent Browser tools available for the device on the left of the screen and the device Summary page on the right of the screen.

Once the connection has been established, collapse the Search area and click on the device in the Connected Devices section.

For more information, refer to Log in to the Agent Browser and Connect to a device.

Log into the Agent Browser and search for the device you would like to connect to.

In order to access the Agent Browser tools, follow these steps:

Splashtop streamer remote wake up how to#

OnDemand Agents and operating systems other than Windows do not have an Agent Browser.įor information on how to install the Agent on Windows devices, refer to Installing or uninstalling the Windows Agent. IMPORTANT The Agent Browser is only available for Managed Agents on Microsoft Windows devices. You can also initiate a browser connection, a direct connection, or a custom tunnel connection to devices managed by a Network Node device. While the Agent Browser is only available for Managed devices on Windows operating system, it can connect to Managed and OnDemand devices on Windows, macOS, and Linux operating systems, with varying options available to each. This topic will explain the function of the Agent Browser tools that are at your disposal once the connection to a device has been established. The Datto RMM Agent Browser allows you to connect to a remote device and execute a variety of actions on it. SECURITY Your security level permissions define your access to the Agent Browser tools.